travel
Flying with mobility support: questions to resolve before departure
A planning checklist for airport assistance, devices, batteries and handovers.
Every person, device and journey is different. A qualified provider can help with questions about individual needs and options.
Start with the airline and airport
Do not assume a policy from a previous trip will apply to a different carrier or airport. Confirm assistance processes, equipment rules and check-in timing directly with the providers involved.
Document the practical details
Keep specifications, contact numbers and required documentation in one accessible place. A future device provider should confirm what can travel and how it must be prepared.
Build a generous timeline
Extra time protects the experience when a handover takes longer than expected. Plan for assistance, security, boarding and any change of terminal or gate.